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Support Consulting Services

Our Support Consulting Services provide organisations and small businesses with flexible, on-demand access to expert consultants who help keep your business running efficiently everyday. Delivered through a monthly retainer model, this service gives your team continuous professional support - tailored to your operations, team size, and strategic goals.
This service is ideal for clients who require ongoing assistance without the overhead of hiring full-time staff. You'll have dedicated consulting resources who act as an extension of your team - supporting executive functions, maintaining project momentum, and driving continuous improvement across your business.

 

How it Works

Our retainer-based model is designed for simplicity and scalability:

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  • Monthly Fee: Fixed, predictable investment per employee or per project team

  • Flexible Scope: Choose from a range of support areas, depending on your business needs

  • Dedicated Consultant: A consistent point of contact who understands your operations and priorities

  • Ongoing Access: Support can be requested as needed throughout the month for coordination, analysis, or advisory tasks

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This ensures you always have expert support on hand - without needing to scope a new engagement each time.

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Services Included Under the Retainer:

 

1. Project Coordination

Continuous project tracking, documentation, and communication to keep your initiatives organised and on schedule. 

 

2. Business Analysis (Operational)

Ongoing review of processes, identifying areas for improvement, and capturing business requirements as operations evolve.

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3. Change Management (Operational)

Supporting day-to-day change activities, including stakeholder updates, training development and coordination, and communication tracking.

 

4. Continuous Improvement Support

Identifying incremental enhancements across teams and workflows, ensuring your business continually evolves and improves.

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5. Workshop and Team Capability Support

Facilitating regular workshops, reviews, and planning sessions - available on an hourly or daily basis - to align teams and strengthen internal capability.

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6. Document Setup and Readiness

Typing, reviewing, and preparing documentation for meetings, presentations, or distribution - ensuring professional quality and consistency.

 

Ideal For

  • Small businesses or organisations managing multiple small-to-medium projects simultaneously

  • Leadership teams that want structured coordination and continuity

  • Businesses seeking to build internal capability while maintaining external expertise

 

Key Benefits

  • Predictable monthly cost and scalable support model

  • Seamless integration with your existing teams

  • Access to expert consultants who understand your operations.

  • Flexibility to adjust focus areas month-to-month

  • Continuity and consistency across all business functions

 

Custom Packages & Pricing

We tailor retainers based on your team size, level of support required, and operational needs. 

 

Options may include:

  • Small Business Plan: Ideal for up to 10 staff or one core project team

  • Medium Business Plan: For multiple teams or departments

  • Enterprise Plan: Comprehensive coverage across several business functions

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